STANDARD UK DELIVERY - £3.95
FREE DELIVERY ON ORDERS OVER £30
FREE LOCAL PICKUP
Our orders are sent via Royal Mail, My Hermes or DHL (it very much depends on the weight of your order - roughly 80% are Royal Mail). Your order should arrive within 2-3 working days* after you have received the shipping notification email from us.
A signature may be required, therefore where possible, please use a delivery address where someone will be available to sign for the parcel. You can amend the delivery address during checkout to a more convenient address.
We do not offer next day delivery as a rule, however, if you need something urgently and would like a next day shipping price (it is not always possible sadly depending on the time of day) please email firstname.lastname@example.org and if we can help we will certainly try our best to fulfil your request.
Europe - £14.95
Rest of the World - £22.95
We cannot specify delivery timescales as we are bound to specific couriers timescales.
Please be aware that international orders may be subject to local taxes and customs charges. These are the responsibility of the customer and we are not liable for any additional charges. We advise you check what these charges will be before placing your order.
LOCAL PICK UP
We offer 'Pick Up' for local customers - please just select this option at checkout. Orders are usually ready within 24 hours, however if you need your items quicker please email us and we will process your order quicker if we can. When your order is ready to collect we will pop you an email to let you know - upon receipt please contact us to arrange a convenient time to collect. Local Collection is Cardiff, Wales, UK.
ORDER PROCESSING TIME
Our office hours are Monday to Friday 9am to 5pm (GMT Time)
However, we are always available on email. We do try and get back to you within 24 hours... but we are a small team and sometimes it may take a little longer. So please bear with us.